1. Russian buyer need to offer full name in the order before the item being shipped out. Russian post office request FULL NAME of the receiver on the package. If you cannot receive the package because you did not offer your full name, the seller is of no responsibility for that and the seller cannot accept your request of refund.
2. Buyer needs to offer detailed address and phone number. If you cannot receive the package because you did not offer detailed address and phone number, the seller is of no responsibility for that and the seller cannot accept your request of refund.
3. The seller only accepts refund for following reasons:
A: Quality problem
B: Send wrong color, wrong size, wrong item
C: Package loss
4. The seller CAN NOT accept refund for following reasons:
A: The size does not fit:
1. Buyers are from all over the world and each of them has different breasts shape, we cannot guarantee everyone fit well in the underwear.
Shopping on internet has risk but you cannot put all the risk on seller when the underwear does not fit. If the size does not fit, we accept refund for buyer returning the product back instead of full refund without buyer returning the product back.
2. Buyer cannot blame on seller for suggesting the wrong size because the final size you choose is from your own decision.
B: Tiny splotch on the products. Products may exit tiny splotch during packing and shipping. It can be washed up which is not of quality problem.
ONCE YOU PURCHASE THIS ITEM, IT SHOWS YOU AGREE FOR THESE REGULATIONS, THANK YOU.